Payment for Services
When processing crypto payments, the client pays a commercial fee and a technical fee for operations.
Commercial Fee
Commercial fee — this is the fee for the payment system's services in processing the client's cryptocurrency operations.
The amount of the commercial fee is determined by the client's tariff and consists of the following tariff parameters:
- a fixed part,
- a percentage of the operation amount,
- a minimum fee per operation.
The commercial fee is deducted from the client's balance for the following operations:
- for a deposit — at the moment the deposit amount is credited to the client's balance,
- for a withdrawal — at the moment the withdrawal request is registered and the withdrawal amount is deducted from the client's balance; later, if the withdrawal fails, the commercial fee amount is returned to the client's balance.
If the client's balance does not have sufficient funds to pay the commercial fee for an operation, the operation will not be completed successfully.
Technical Fee
Technical fee — this is the amount of the blockchain fee for carrying out a transaction on the network.
The amount of the technical fee is determined by the blockchain at the moment the transaction is executed.
The technical fee is deducted from the client's balance for the following operations:
- for a deposit — the actual blockchain fee for carrying out service transfer transactions during deposit processing, if they are necessary,
- for a withdrawal — the actual blockchain fee for carrying out the withdrawal transaction,
- for a service operation — the actual blockchain fee for carrying out the service operation's transactions.
If the client's balance does not have sufficient funds to pay the technical fee for an operation, the operation will not be executed.
The technical fee is deducted from the client's balance both when the transaction on the blockchain completes successfully and when it fails, if the blockchain took the fee.
Address Check Fee
Address check fee — this is the fee for the service of checking the risk level of a crypto address at the client's request (see Address Check).
The amount of the fee is determined by the client's tariff as a fixed amount in USD per check.
The fee is deducted from the client's balance in stablecoins (USDT or USDC) at the exchange rate at the time of deduction:
- at the moment the check is successfully completed — when the address risk level is obtained,
- once per address within 10 minutes — repeated requests with the same parameters during this period return the saved result without deducting the fee.
For checks that end with an error or without a definite result, the fee is not deducted.
If the client's balance in stablecoins does not have sufficient funds to pay the address check fee, the check request will not be accepted for processing.