CryptoBilling Documentation Help

Transactions status model

Deposit Status Model

The process of handling deposits for different cryptocurrencies may vary so the following changes in deposit status are possible.

Successfully processed deposit

Deposits in Cryptocurrencies Without Service Transfers (Bitcoin, Ripple, ...)

Pending


Deposit is being processed

SuccessFinalized
Deposit is successfully processed and credited to your balance and finalized,
fee is finally fixed

Cryptocurrency Deposits with service transfers (Ethereum, Tron)

Pending
Deposit is being processed

Success
Deposit is successfully
received to the user's address
funds can be added to the user's account
but these funds have not yet been credited to your balance

SuccessFinalized
Deposit is successfully processed,
credited to your balance and finalized,
fee is finally fixed

Cryptocurrency Deposits with service transfers and deferred commission calculation (Tether)

Pending
Deposit is being processed

Success
Deposit is successfully
received to the user's address
funds can be added to the user's account,
but these funds have not yet been credited to your balance

SuccessBalanceFinalized
Deposit is credited to your balance,
you can spend these funds,
but fee is not final yet

SuccessFinalized
Deposit is successfully processed,
added to your balance and finalized,
fee is finally fixed

Failed deposit processing

Pending
Deposit is being processed

Failed
Deposit is processed with error

Processing a deposit in case of insufficient funds to cover the transaction fee.

Cryptocurrency Deposits Without Service Transfers (Bitcoin, Ripple, ...)

You have credited sufficient
funds to your balance to pay commercial fee

Pending
Deposit is being processed

SuccessButNotEnoughFundsToPayFeeDeposit
can not be added to your balance,
due to insufficient funds to pay commercial fee

SuccessFinalized
Deposit is successfully processed,
added to your balance and finalized,
fee is finally fixed

Cryptocurrency Deposits with service transfers (Ethereum, Tron)
Processing a deposit in case of insufficient funds to cover the technical fee.

You have credited sufficient funds
to your balance to pay technical fee

Pending
Deposit is being processed

Success
Deposit is successfully received to theuser's address
funds can be added to the user's account, but
these funds have not yet been added to your balance

SuccessButNotEnoughFundsToPayFee
Deposit can not be added
to your balance, due to insufficient
funds to pay technical fee

SuccessFinalized
Deposit is successfully processed, added
to your balance and finalized, fee is finally fixed

Processing a deposit in case of insufficient funds to cover the commercial fee.

You have credited sufficient funds
to your balance to pay commercial fee

Pending
Deposit is being processed

Success
Deposit is successfully received to the user's address
funds can be added to the user's account, but
these funds have not yet been added to your balance

SuccessButNotEnoughFundsToPayFee
Deposit can not be added
to your balance, due to insufficient funds
to pay commercial fee

SuccessFinalized
Deposit is successfully processed, added
to your balance and finalized,
fee is finally fixed

Cryptocurrency Deposits with service transfers and deferred commission calculation (Tether)
Processing a deposit in case of insufficient funds to cover the technical fee.

You have credited sufficient funds
to your balance to pay technical fee

Pending
Deposit is being processed

Success
Deposit is successfully received to theuser's address
funds can be added to the user's account, but
these funds have not yet been added to your balance

SuccessButNotEnoughFundsToPayFee
Deposit can not be added
to your balance, due to insufficient
funds to pay technical fee

SuccessFinalized
Deposit is successfully processed, added
to your balance and finalized, fee is finally fixed

Processing a deposit in case of insufficient funds to cover the commercial fee.

You have credited sufficient funds
to your balance to pay commercial fee

Pending
Deposit is being processed

Success
Deposit is successfully received to the user's address
funds can be added to the user's account, but
these funds have not yet been added to your balance

SuccessButNotEnoughFundsToPayFee
Deposit can not be added
to your balance, due to insufficient funds
to pay commercial fee

SuccessFinalized
Deposit is successfully processed, added
to your balance and finalized,
fee is finally fixed

Deposit refund processing

You have requested a deposit refund from technical support

Pending
Deposit is being processed

ForRefund
Deposit is successfully
received to the user's address,
but these funds cannot be added to your balance,
deposit may be refunded

Refunded
Deposit was refunded
based on the client's request to technical support

Withdrawal Status Model

Successfully processed withdrawal

Pending
Withdrawal is deducted from your balance
and is being processed

Success
Withdrawal is successfully processed
and finalized

Successfully processed withdrawal, which was approved by client

You've approved withdrawal

Pending
Withdrawal is deducted from your balance
and is being processed

ApprovalRequired
Withdrawal requires your approval

Success
Withdrawal is successfully processed
and finalized

Failed withdrawal processing

Pending
Withdrawal is deducted from your balance
and is being processed

Failed
Withdrawal is processed with error
and returned to your balance

Failed withdrawal processing, which was rejected by client

You've rejected withdrawal

Pending
Withdrawal is deducted from your balance
and is being processed

ApprovalRequired
Withdrawal requires your approval

Failed
Withdrawal is processed with error
and returned to your balance

Service Operation Status Model

Successfully processed service operation

Pending
Service operation
is being processed

Success
Service operation
is successfully processed

Failed service operation processing

Pending
Service operation
is being processed

Failed
Service operation
is processed with
error

Refund Status Model

Successfully processed refund

Pending
Refund operation
is being processed

Success
Refund operation
is successfully processed

Failed refund processing

Pending
Refund operation
is being processed

Failed
Refund operation
is processed with
error

17 February 2026